01
Sell more franchises, faster
Without building a bigger franchise development team.
For Franchise Systems Only
Your franchisees have your brand. They don't have your best people.
Franchise19 puts an AI workforce inside every unit in your network. Trained on your playbook. Answering phones, dispatching crews, qualifying leads, and onboarding franchisees. Around the clock. At brand standard.
Live in production. Operating across multi-location service companies today.
- 24/7
- Coverage across every unit
- 3+ hrs
- Given back per day, per unit
- $420K
- New annual revenue at 100 units
What Is In It For You01
Three outcomes. Nothing else on this page.
02
Support franchisees better
Without adding headcount at head office.
03
Drive more business into every territory
Which lifts the royalties those territories pay you.
There Are Three Ways To Do AI02
Two of them do not scale.
Does Not Scale
Hire someone who knows AI
One person, one set of hands, one point of failure. Everything stops when they are busy or they leave.
Does Not Scale
Buy single purpose tools
A phone bot here, a scheduling tool there. None of them talk to each other, so nothing compounds.
This Is What We Do
Build one AI ecosystem
Built around your workflows, on top of the software you already run, shared across the whole network.
The Gap Nobody Has Closed03
You built the system. You can't build the people.
You spent years writing the operations manual. You have the training, the scripts, the brand standards. But the moment a new franchisee opens, execution depends entirely on whoever they managed to hire that week.
The phone rings at 7pm. Nobody answers. A lead slips. A dispatch goes to the wrong crew. A new franchisee spends three months figuring out what your best unit already knows by heart.
This is not a training problem. It is a labor problem. And no franchise software has solved it.
Missed Revenue
Calls not answered. Quotes not followed up. Jobs dispatched to the wrong technician. Every unit bleeds differently, but they all bleed.
Inconsistent Execution
The gap between your best unit and your worst unit does not close on its own. It widens with every new franchisee you onboard.
No Visibility
You find out something went wrong when a franchisee calls. Or when you read the reviews.
Franchise19 makes the labor part of the brand standard.
What We Built04
Three layers. You keep everything you already have.
Layer Three
AI Employees
Built on top, each one running a real workflow, so the business grows without adding headcount.
Layer Two
The Control Tower
We normalise it all into one place, so the whole network can finally be seen at once.
Layer One
Your software
Everything you run today stays exactly where it is. Nothing is replaced.
What Franchise19 Is05
Named AI employees. Deployed system-wide. Trained on your brand.
Not a call bot. Not a point tool. A private AI workforce that works inside your franchise system the way your best people do, because it was trained on exactly what they know.
CSR Bundle
Your AI front desk, across every unit.
Answers inbound calls. Qualifies leads. Books appointments. Follows up on every unclosed quote. Captures jobs your team misses after hours, on weekends, at 11pm.
Trained on your pricing, your scripts, your service standards. Sells the way your top unit sells.
Dispatch Bundle
The right crew, for the right job, every time.
Routes work orders to the right technician. Reduces misroutes. Sends customers real-time updates. Flags escalations before they become complaints.
The dispatch mistakes that cost you the most are the ones that happen because nobody was watching.
Training Bundle
Every new franchisee ramps like your second-best unit. Then your best.
AI coaches available on demand. Onboarding workflows that do not depend on a field consultant making the time. Brand-standard knowledge that every employee at every unit can access instantly.
The gap between new and experienced closes faster.
Control Tower
One live view of calls, leads, sales, training, operations, and agent performance across the entire system. HQ sees everything. No weekly phone calls required.
System-agnostic. We connect to what you already run.
- ServiceTitan
- HouseCall
- FieldRoutes
- IntelliShift
- Motive
- QuickBooks
- ADP
- Gusto
No replacement required.
Where It Applies06
Three things every franchise system is trying to do.
Your AI workforce is built around all three.
Grow
Sell more franchises. Sell more work. Sell to bigger accounts.
01
Franchise Development
Respond to prospects, qualify candidates, nurture, and book meetings so nobody goes cold.
More franchises sold, without a bigger development team.
02
Local Revenue
Respond to leads, follow up estimates, reactivate past customers, and generate reviews in every territory.
More jobs and more revenue per territory.
03
Commercial and Fleet
Prospect, follow up, and manage dealerships, body shops, rental companies, and fleets.
Recurring business alongside consumer work.
Run
Answer every customer. Get more from every van. Build technicians faster.
04
Customer Service
Phone, text, web, and email. Scheduling, questions, appointment changes, and follow up.
Answer faster, book more work, hand people only the exceptions.
05
The Mobile Fleet
Van utilisation, routing, scheduling, coverage, and technician productivity connected in one place.
More productive work from every van, every day.
06
Technicians
Recruiting, onboarding, and training built around your own procedures, standards, and certifications.
Grow the technician base without growing the training team.
See
Every franchisee coached. Every territory visible. One approved ecosystem.
07
An AI Business Coach
Every franchisee gets one, working only from their own location data and their own numbers.
Problems spotted early, decisions made better.
08
One Control Tower
Headquarters sees the network. Each franchisee sees only their own business.
Visibility and consistency, without replacing your technology.
09
A Franchise Advantage
One approved AI ecosystem across the network, instead of every franchisee buying their own tools.
Easier to sell the franchise, and a new line you can monetise.
The AI Employees We Have Already Built07
You do not hire twelve people. You deploy twelve of these.
Each one trained on your brand standards, your pricing, your scripts. They do not call in sick. They do not quit.
Piper
Franchise Development
Responds, qualifies, nurtures, and books candidates so nobody goes cold.
Nova
Customer Service, All Channels
Phone, text, web, and email. Every customer answered, every time.
Sonny
Local Sales and Marketing
Follows up estimates, reactivates past customers, and generates reviews in every territory.
Marlo
Commercial and Fleet Accounts
Prospects and manages recurring B2B business alongside consumer work.
Clara
Insurance Claim Recovery
Tracks, follows up, and closes outstanding insurance claims without adding admin.
Dex
Dispatch and Job Assignment
Right crew, right job, every time. Misroutes stop before they happen.
Harvey
Daily Routing and Scheduling
Every van running a full productive day. No gaps, no wasted drive time.
Iris
Fleet and Van Utilisation
Tracks productivity, coverage, and utilisation across the whole fleet in one place.
Nico
Voice Job Logging for Technicians
Field techs log jobs by voice in real time. No paperwork, no gaps in the record.
Vera
Compliance and Calibration
Brand standards enforced across the network. Audits, checks, and corrections without a field visit.
Gus
Recruiting, Onboarding, Training
Built around your own procedures and certifications. The team grows without the training team growing with it.
Bea
Franchisee Business Coach
Every franchisee gets one. Working only from their own numbers, spotting problems early and making decisions better.
JARVIS
The Orchestrator
“One interface, by voice or chat, across all twelve. Nobody has to know which employee answered.”
Not on this list? We build custom agents around your existing workflows.
Book a DemoAlready Running08
Live in production. Not a prototype.
Franchise19 is built on a platform with real deployments in real operations. The technology is not the question. The franchise structure is the new part.
One of the largest pest control companies in the United States
CSR and back office live. Inbound calls handled, leads qualified, and scheduling managed across 13 markets, without adding headcount.
Vertical: Pest Control
One of the largest fire sprinkler companies on the East Coast
Dispatch, payroll, and work orders live. Field technicians coordinated with GPS-verified job site visibility. Admin hours recaptured daily.
Vertical: Field Services
National painting franchise
Scarlett, a live voice agent, handles inbound lead qualification. Outbound follow-up and proposal coordination running in production.
Vertical: Painting & Home Improvement
- 3+ hours/day
- Admin time recaptured per dispatcher
- Under 5 weeks
- Average time from contract to go-live
- 24/7
- The shift that never calls in sick
The Window09
Whoever writes AI into an FDD first sets the standard for the category.
That window is 18 to 24 months. You are inside it right now.
2024 to 2025
Experimentation
Point tools arrive. Call bots, scheduling software. Franchisors try things individually. Nothing is structured for a system.
2026
The Structuring Window
The technology works. The commercial structure for franchise systems does not exist yet. The brands that move now own the category before it hardens.
2027 to 2028
Consolidation
Enterprise vendors move in. Standards harden. Late entrants compete on price and lose.
You are sitting in the structuring window. The franchisor who gets there first does not compete on price. They write the standard everyone else follows.
01
Technology Risk Is Gone
Multiple live deployments carrying real operational volume. This is not a bet on whether AI works.
02
The Structure Is Unsolved
Nobody has figured out how AI becomes a system standard in an FDD, disclosed in Item 8, endorsed by a franchisee council. That is the moat. It is still open.
03
The Field Is Adjacent, Not There
Delightree, FranConnect, Avoca, Slang.ai, ServiceTitan. All strong. None deploying a franchise-wide AI workforce. The lane is open.
How We Engage10
Three parts. In this order.
We do not know how your business works yet. That is why the first part exists, and why nothing gets built before it.
01
Understand
Your workflows end to end and what you are actually trying to achieve.
02
Build the Control Tower
On top of your existing stack. Nothing ripped out, nothing retrained.
03
Deploy AI Employees
One workflow at a time, starting where the return is clearest.
The Process11
From franchise system to working AI infrastructure. Seven steps.
We do the technical work. Your team provides the business knowledge, the access, and the decisions. That is the full ask.
01
Map the Brand
We learn how your system makes money, supports franchisees, trains staff, sells franchises, and measures performance. You leave with a prioritized AI opportunity map showing where to create value first.
02
Connect Your Stack
We integrate with your existing systems. Work orders, fleet, payroll, telephony. Nothing gets replaced. Everything gets connected.
03
Train the Intelligence
We load your operating manuals, sales scripts, pricing, SOPs, and brand standards. Your AI workforce learns your business, not a generic version of it.
04
Build the Control Tower
We create the central view that connects information, rules, AI employees, and human escalation. One intelligence layer across the system.
05
Deploy the AI Workforce
We configure the agents around the use cases with the strongest business value. CSR, Dispatch, Training, or all three.
06
Pilot and Prove
We launch with HQ, corporate units, or a selected group of franchisees. We measure, correct, and refine before broader rollout.
07
Roll Across the Network
Franchise19 onboards franchisees, configures their environments, trains their teams, and keeps the system current as your brand evolves.
You bring the brand knowledge.
We build the workforce.
Where This Lands12
Five verticals. Different pain. One workforce.
Pest Control
High inbound call volume. Recurring routes. The missed call is the lost customer. Revenue depends on who answers the phone after hours.
Lead with the CSR bundle.
HVAC & Plumbing
The highest ticket variance in home services. One dispatch misroute loses the upsell. Speed and routing accuracy are everything.
Lead with the Dispatch bundle.
Cleaning & Facility Services
Labor-heavy, high turnover, constant retraining. The product is consistent execution and consistent execution requires constant training.
Lead with the Training bundle.
Restoration
Emergency inbound. 24/7 is not optional. The franchise that answers first gets the job. Speed to lead is the entire business model.
Lead with CSR and after-hours capture.
Painting & Home Improvement
Quote-heavy, long sales cycles, follow-up-dependent. The revenue is in the call that never gets made back. Outbound follow-up agents change the close rate.
Lead with proposal and follow-up agents.
A note on fit: Franchise systems below 50 units are not the right fit. The conversation gets harder below that threshold and we would rather tell you upfront.
The Revenue You Are Not Earning Yet13
$420,000 in new annual revenue at 100 units. On your existing base. Zero additional headcount.
Franchise19 becomes a system standard inside your FDD. Your franchisees operate it. You earn 40% of the per-unit fee every month for a service you do not build, staff, or support.
01
One reasonable monthly fee
For the whole ecosystem. Priced against headcount, not against software.
02
Charged on, at your margin
It goes into the invoice you already send. What you charge for it is your decision, and the difference is yours.
03
And the royalties matter more
Better supported franchisees do more business. That lifts the number at the top far beyond the fee itself.
The return compounds with unit count. Every location you add carries the same AI workforce at no additional build cost — and the same 40% share flows back to you.
A better franchise sales story
“Every unit in our system comes with an AI workforce.” That line closes discovery day. Candidates are choosing between you and someone else. Give them a reason.
Faster franchisee ramp
Time to breakeven is the single biggest driver of franchisee satisfaction. Coaching and onboarding agents cut that timeline. Satisfied franchisees renew. They refer.
Brand consistency at scale
You cannot field-consult your way to a consistent system. One AI workforce, trained on your standards, running in every unit, closes the gap between your best and your worst.
Live visibility, always
Your Control Tower shows calls, leads, jobs, and performance across the entire network. No weekly check-in calls. No surprises.
Questions We Hear14
The objections franchisors raise. Answered honestly.
They already pay for a front-desk seat. At $1,000 a month against a $3,500 labor line that does not answer the phone at 7pm, this is not a hard sell. And you are not selling it to them individually. It becomes a system standard, disclosed correctly, rolling with new agreements first.
What does it know about your pricing tiers, your objection scripts, your service area rules? Point tools answer calls. This one sells the way your best unit sells, because it was trained on your best unit.
What did you try? Almost every franchise AI failure is a point tool with no brand knowledge, deployed with no rollout structure. That fails predictably every time. This is built differently.
A real question, and we take it seriously. The AI operates under franchisee direction with brand-standard training, not franchisor operational control. We bring franchise counsel into that conversation early, not after the fact.
Most brands redeploy rather than cut. The front desk stops answering phones and starts handling escalations and face-to-face customers. Nobody has to be let go for the economics to work.
You see it in your own data before you commit to anything. We start with an audit on your corporate-owned locations. Missed calls, unclosed quotes, dispatch misroutes. We show you the number in your system, not ours.
Then we don't do it all at once. Phase zero is your corporate operations only. Franchise development, onboarding, your own call center. No franchisee has to agree to anything. You get proof before you touch the network.
15Talk to Us
The structure does not exist yet. You can be the brand that builds it.
One working session. No slides, no pitch. We will show you what this looks like inside your system, run your unit count through the revenue model, and tell you exactly what the rollout would look like.
Book a Demo
This is a working session, not a sales call.